(5) People in
Organisation Titles from TVChoice
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MOTIVATION DECISIONS (30 minutes, 2000)
It isn't easy to know what motivates or demotivates staff. Here four case studies challenge the viewer to deal with motivational problems. Francis is a top salesman and feels he's underpaid. Is money really the root of his problem? Are other factors at work? Parminder is finding things tough. Is it due to racism? Or is she a square peg in a round hole? Patrick is an engineer. If the firm listened to him, it might make more sales. Debbie's started making "silly mistakes". Is this due to personal problems or changes at work?
THE TEAMWORKING EXPERIMENT (30 minutes, 1999)
Why are companies turning to teamworking to motivate their staff? This film tells the story of an experiment at one firm which goes dramatically wrong. Tony Spence, sales director, of Comtex Limited, used to shout and bullied staff to get results. But now, against a background of falling sales, Tony claims to have changed. He says he wants to try a new approach based on teamworking and empowerment.In the past decisions were taken at the top of the company and staff below simply did what they were told. But the new system means that staff themselves, working in teams, will take control. At first things look good. Staff are motivated by their new independence. But Tony comes to believe that the balance of power has shifted too far and the video ends in a bitter confrontation.
WHAT IS MOTIVATION? (30 minutes, 1999)
Most people think a highly motivated workforce is the key to a successful
organisation. But what exactly is motivation? And how can people be motivated? Using a wealth of interviews and case study material, this video offers a clear introduction to this central business theme. It explains and illustrates the classic theories about worker motivation from Taylor to Maslow and MacGregor.These days companies promote concepts such as teamworking and empowerment as the key to motivation. Outdoors adventure courses promise to bond staff together in highly motivated teams. But what's the reality behind the hype? Are most workers lazy and not to be trusted? Or will they work hard and achieve their best given the right environment?
HEALTH AND SAFETY IN THE OFFICE (29 minutes, 1999)
Someone is seriously injured at work in Britain every five seconds. Traditionally, the factory and the building site have been seen as the main danger areas, but what about the modern office? This video offers a guide to the key issues. The most common risks are accidents like slips, trips and falls, but what happens when that pain in the neck isn't being caused by a dodgy office chair but an aggressive office manager? Stress, bullying at work, repetitive strain injury - problems like these are transforming the once A
'cosy' image of the office. Using real-life case study examples, the video vividly illustrates the key problems. It also explains the legal issues, the employer's responsibilities and the role of trade unions.
1. PERSONNEL DECISIONS (30
minutes) (1998)
Case Study 1: The Failing
Employee. Russell used to be the number one salesman in
photocopier company Comtex. But recently he's been coming in
late, taking time off, staring into space. Sales director Tony
Spence wants him sacked, but is this the best option?
Case Study 2: Sexual Harrassment. Debbie has complained that
Paul, her manager, is sexually harassing her. Paul denies her
charge and says that Debbie is incompetent. What should the
company do?
Case Study 3: Unfair Dismissal. Travel company boss Martin Davis
has a shouting match with alex, one of his employees. She storms
out and is now suing for unfair dismissal. Should they fight the
case or reach a settlement?
2. WORKING IN ORGANISATIONS
(39 minutes) (1996)
What's it like to work in
different kinds of organisation? How do roles and
responsibilities vary from business to business? People in a
variety of organisations speak candidly about what their jobs
mean to them. Tpoics covered include new working practices,
productivity and the role of unions. There are six sections, each
featuring a different working environment. These are, a sales
company, a supermarket, a chartered accountant, a small training
company, the housing department of a local council and a factory.
3. MANAGEMENT STYLES (31
minutes) (1992)
Management is about getting
things done. But critical to the way managers get things done is
the way they set about doing it - their management style. This
video features different kinds of management style in action in
different work situations. There's the epitome of the autocratic
manager, Tony, bullying and humiliating his team of sales people.
Then there's the supermarket personnel manager who takes a more
gentle approach. We meet the the general manager in a
manufacturing company, whose "door is always open" to
his staff and the marketing manager bringing change to the public
sector.
4. RECRUITMENT IN ACTION (32
minutes) (1995)
How does a business set about
recruiting a new member of staff? Set in a travel company, this
video offers a blow-by-blow account of the recruitment process,
from producing the job description to the final selection of the
successful candidate. We eavesdrop as the sales , marketing and
personnel managers interview three very different candidates and
debate their merits in candid terms. Eventually they choose the
person for the job but how successful will their choice prove?
5. MANAGING WITH TEAMS (27
minutes) (1993)
How can team-working improve
the commercial competitiveness of a business? This video looks at
how car rental company U-Drive Rentals has used teams to cut
management costs and improve the business' marketing effort. The
video seeks to answer key questions: do teams genuinely work or
do they take too long? Do they really enable staff to participate
in decision-making?
6. FLATTENING THE
ORGANISATION (42 minutes) (1993)
What does a company do when
it wants to flatten its hierarchy? This video explores how
Lloyd's Bank sent staff on a training weekend to
"Camelot" (in reality a farm in Wales) to prepare them
for revolutionary change.In the past, like most other
organisations, the computer systems department of the bank was
managed by a hierarchy, with the chief manager at the top
presiding over other managers and their staff. Now the hierarchy
is being flattened and responsibility pushed down the
organisation. The aim is to introduce "matrix
management".
7. THE LEARNING ORGANISATION
(25 minutes) (1992)
Much is heard about how the
development of a firm's "human resources" - its
personnel - can transform the fortunes of a business. This case
study shows how one company , Club 24, claims to have turned this
theory into profitable reality by introducing active learning
techniques.Clothes retailer Next set up Club 24 to collect
payments from customers buying clothes on credit. But financial
crisis loomed. Poor collection rates and high staff turnover had
brought the threat of closure. The firm's new learning culture
has improved morale and staff are staying longer, but it has also
succeeded in hard financial terms.
8. A PRACTICAL GUIDE TO
MANAGEMENT SELF-DEVELOPMENT (25 minutes) (1991)
The management and
supervision of people depends on an ability to understand and
communicate with them. But such skills are hard to teach and
conventional management training techniques have shown limited
results. A new approach to this problem is management
self-development. The video shows a group of managers from a
variety of different kinds of organisations putting
self-development exercises to the test. In the process they
discover important things about themselves and become better able
to deal with problems.
9. SHELF LIFE (27 minutes)
(1992)
This video provides an
insight into personnel problems at every level of a busy
supermarket. At the sharp end are the checkout operators. They
shift half a ton of goods every two hours and repetitive strain
injury is a common complaint. Against this background we follow
the working day of the personnel manager. With responsibility for
400 staff, she faces a wide variety of welfare problems. We see
her recruit a new employee and outline pay and conditions. She
also has to solve a difficult disciplinary problem.
10. MAKING THE DIFFERENCE (20
minutes) (1992)
As more and more businesses
become international, so the risk increases of cultural
misunderstandings. And it's not just a question of the language
barrier: many other problems can arise.Results v relationships:
in the west people believe in "getting down to
business"; elsewhere it's more important to first establish
a relationship.Time: across the world there are widely different
attitudes to time and what it means to be late.Body language: the
simplest gesture can cause great offence.Attitudes to women:
different cultural attitudes can make doing business difficult
for the unwary.Yes means no: people in some cultures hate to say
no even when they want to say no.
11. SICK BUILDINGS (23
minutes) (1989)
"I felt very tired and
towards the end of the day I could hardly do anything. Within an
hour of coming out of the building I could feel my energy coming
back." Alison is one of growing numbers of workers who claim
to be suffering from sick building syndrome. This video sets out
to explore what sick buildings are. It also looks at other health
and safety problems associated with buildings, such as
Legionnaire's Disease.
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