Introducing Business Titles from TVChoice listed for information only
How do you know when you're being "ripped off"? What legal rights do customers have? Three entertaining case studies reveal key aspects of consumer law.1. Returning faulty goods to a shop: Barney's auntie buys him a vacuum cleaner as a present, but it keeps breaking down.2. Cancelling a credit agreement: Mrs Keating claims the salesman pressured her into buying, but the "cooling off" period on her credit agreement has now lapsed.3. A case of food poisoning?: Mr Geddes has been off work with food poisoning and blames a local restaurant. Covers: Sale of Goods Act, Consumer Protection Act, Trade Descriptions Act and Consumer Credit Act.
The story of how David set up his own cafe bar, the "Tin Drum" in Brighton, with four partners. Although it's very popular and seems successful, six months after opening the business comes close to bankruptcy. Too much of the revenue is just 'leaking away'. They are forced to revise all their plans. A lesson for all business start ups: it's always harder than you think.
What makes a good business letter? Using a series of case studies in a variety of organisations, this video offers a guide to the key problems and pitfalls of writing business letters. The video looks at the following areas: spelling and punctuation, structure, tone, letters of complaint and presentation. There are no iron rules for writing. Presentation is affected by fashion. Even spelling changes over time. But it's vital to consider the person you're writing to and the impression you want to make. It's all about good communication.
Every business needs a business plan. But what exactly do you put in one? This video offers a detailed account of how to compose one. It explains how Jay, a clothes designer, and Robin, a tree surgeon, put together their business plans. The video goes through each section of the plan, showing how Jay and Robin dealt with it: the objectives, marketing, production, resources needed and the financial plan. It also highlights the key issues people going into business need to be aware of.
What does it take to make a good presentation? This video takes the form of a workshop in which three novice presenters illustrate some common problems. Robert's presentation lacks structure and he fails to project his voice. Sharon makes the mistake of using too much jargon and she reads from her notes. Graham tries to enliven his presentation with slides but they just confuse the audience. Careful preparation is essential, as well as knowing your audience, using the right body language and showing enthusiasm.
Businesses are everywhere - but what exactly are they? And what are the key problems they face? A case study based on medium-sized manufacturing company Rose Toys, this video explains in clear and simple terms the features common to businesses all over the world.
What is a business plan? What part does it play in setting up a business? This video looks at three case studies in detail: a radio station, a training company and a clothing manufacturing business to demonstrate business planning in the real world.
"It's something I've always wanted to do. It's now or never. I think we should go for it." This video tells the story of Brian and Linda Bailey as they set out on the perilous path to running their own business. Commercial survival, the video demonstrates, depends critically on financial control.
Setting up a company is one thing - but how do you ensure it survives in the long term? Rose Toys, once a highly successful manufacturer of model trains, is in crisis. Sales of its traditional products are falling. Harold Rose, its founder, is on the verge of retirement, but is reluctant to let go of the reins of power. His son Michael is set to replace him, but falls out with Geoff, the company's loyal and long-serving manager. Geoff resigns. This video continues the story of Rose Toys, introduced in the video 'What is a Business?' The third film in the Rose Story is 'Marketing In the Real World' (see 'Marketing' section).
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