Office Skills & other Titles

 

1. OFFICE SKILLS SERIES
   
   (a) The Role of the Office This program investigates the crucial role played by offices in the business of the ’90s and the main functions of an office. 20 mins video VEA
   
   (b) Basic Office Technologies This program investigates the various technologies employed in an office and the skills required to utilise those technologies.The office technologies examined include; the fax, the photocopier, the telephone and telephone systems, mobile telephones and pagers 20 mins video VEA
   
   ( c ) Office Computer Technologies This program provides students with an insight into the most common software packages used in an office environment.20 mins video VEA
   
   (d) Communication in the Office This program illustrates the most common forms of communication in the office andtheir importance. 20 mins video Produced in Australia (1995) WW (except USA) VEA
   

2. OFFICE SKILLS SERIES 2
   
   This series explains and demystifies some aspects of working in an office. The series helps to reinforce the concepts and fundamental principles of life in the office.
   
   (a) Introducing Health and Safety This program outlines the aims and objectives of health and safety in the workplace. We visit an office environment and identify potential hazards (including chemical, physical and behavioural) and ways of dealing with these hazards.20 mins video VEA
   
   (b) The Art of Making & Taking Calls In this program we examine the basic features and functions of the telephone system and then delve into the skills required to become an effective telephone communicator. The program demonstrates important skills including; using appropriate language, transferring calls, placing callers on hold, accurate recording of messages and much more. 14 mins video (Canadian rights already assigned) VEA
   
   ( c ) Got a Minute? The Procedures, Principles and Practices of Meetings This program investigates the reasons we hold meetings and why meetings play such an important role in business. It discusses the differences between formal and informal meetings and demonstrates the documentation and procedures involved in a formal meeting. 22 mins video Produced in Australia (1996)WW(except SA) VEA
   
3. NEW OFFICE TECHNOLOGIES This compilation of segments examines some of the latest developments in office and communication technology including : • the increasing popularity of the home office set up, • the virtual office of an advertising agency, • new IBM technology which could spell the end for the office typist, and • the concept of the paperless office. Middle Secondary - Tertiary 40 mins. VEA. Produced in Australia (1995/96)
   
4. COMMUNICATION INNOVATIONS In two segments, this program examines innovations in communications technology. The first segment : • looks at the information superhighway, and • some of the advantages and disadvantages of this form of communication. The second segment : • looks at the concept of on-line distribution of news and other information, • considers the hardware needed to provide and access the service, and • details the advantages of this form of digital communication. Middle - Senior Secondary 17 mins. VEA. Produced in Australia (1996)
   
5. Devisuals

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