1. Anatomy of a service professional part 1 31 mins video GSTN3340005VV US$310
  2. Anatomy of a service professional part 2 28 mins video GSTN3340006VV US$310
  3. Citizen involvement in redevelopment Sioux Center Iowa 22 mins video GSTN1340019VV US$310
  4. Citizen involvement program Brentwood, Tenn 21 mins video GTSN1340030VV US$310
  5. Community oriented governance Westminster, Colo 18 mins video GSTN1340018VV US$310
  6. Community policing Fort Worth Texas 26 mins video GSTN3340026VV US$310
  7. Customer service in law enforcement Brighton , Colo 32 mins video GSTN1340001VV US$310
  8. Customer service part 1: How customers measure service 16 mins video GSTN7340026KT US$310
  9. Customer service part2: Dealing with the irate customer 17 mins video GSTN7340027KT US$310
  10. Documenting performance part 1 23 mins video GSTN7340007KT US$310 part 2 GSTN7340008KT US$310
  11. Emergency preparedness Santa Clarita Calif 27 mins video GSTN1340020VV US$310
  12. Environmental protection issues 30 mins video GSTN2340011VV US$310
  13. Ethics in the workplace series of 3 videos part 1 GSTN7340028KT 13 mins part 2 GSTN7340029KT 17 mins part 3 GSTN7340030KT 15 mins US$310 each or all 3 for US$780
  14. Feedback and the performance evaluation interview 27 mins video GSTN7340009KY US$310
  15. Firing employees: Legal issues to consider – Bettye Springer 30 mins video GSTN7340025KT US$310
  16. Handling difficult public issues 9 mins video GSTN1340040VV US$310
  17. Handling difficult public meetings 14 mins video GSTB3340039VV US$310
  18. Healthy communities Initiatives Parksville B.C. GSTN1340029VV US$310
  19. Hiring employees: Legal issues to consider – Bettye Springer GSTN7340024KT US$310
  20. How to conduct a safety meeting: A part of your job 16 mins video GSTN7340010KT US$310
  21. Internal investigations 21 mins video GSTN3340012VV US$310
  22. Managing conflict GSTN7340011KT US$310
  23. Managing diversity GSTN7340017KT US$310
  24. Newly elected officials orientation Part l (The policy making process) 14 mins video GSTN1340023VV US$310
  25. Newly elected officials orientation part ll (Insights from experience) 18 mins video GSTN1340024VV US$310
  26. Performance evaluation part 1 16 mins video GSTN7340003KT US$310 part2 17 mins video GSTN7340004KT US$310
  27. Privatization. Arlington, Texas 19 mins video GSTN2340019VVUS$310
  28. Reinventing government – Ted Gaebler 17 mins video GSTN1340014VV US$310
  29. Right sizing community services – Frank Benest 14 mins video GSTN1340013VV US$310
  30. Successful public meetings 24 mins video GSTN3340020VV US$310
  31. Surveying the Community Parts 1 & 2 each 10 mins US$310 each video
  32. Understanding and setting performance standards part 1 21 mins video GSTN7340005KT US$310 part 2 20 mins video GSTN7340006KT US$310
  33. Volunteerism 22 mins video GSTN3340017VV US$310
  34. Working with the media 9 mins video GSTN1340009VV US$310

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