Management
Human Resources Management
Persuasion in Everyday Life – LS 958 This program is like holding a mirror up to your mind. Explore often hidden forces that shape beliefs and judgments. From a guy on a Harley to buying a hamburger, how we frame events influences our judgment and beliefs. The ability to shape perceptual frames is the power to persuade. Explore how the act of comparing things influences our judgment. Learn that we construct mental filters through which we view and explain the world. See how the actions of others influence us. Learn about the placebo effect and discover how a belief can have a stronger influence than the actual thing itself. 2007 ed. 25 min. VHS/DVD $120
Them and US: Cultural Awareness – LS 957 We’re all prejudiced about prejudice. We stereotype our stereotypes. We’re biased about our biases. We create people types called “us” and “them.” But every “us” is somebody else’s “them.” Explores common thinking habits to show how they can easily lead to hidden assumptions, bias, and prejudice. Stereotype and prejudice is not limited to the ignorant or close minded. Its beginnings lie in the need to group people into categories and to identify clear “us” and “those” groups. 2007 ed. 25 min. VHS/DVD $120
Successful Termination – KP 869 Terminations are tough, do them properly. Learn to set expectations for job performance; utilize job descriptions and performance management; institute progressive discipline for problem employees; and how to dismiss employees fairly and legally. 2001 ed. 39 min. VHS/DVD $180
Professional Conduct 101: Vital Skills for New Employees – CB 859 Could your new employees use some help with the common ground rules of workplace behavior? They’ll discover the vital skills needed to develop a professional image and productive behavior. Includes tips on how to recognize and adjust to organizational culture, dress to impress, not to excess, avoid inappropriate behaviors that undermine credibility, keep personal distractions from interfering with work, work well with diverse personalities and create career-boosting alliances. 2005 ed. 16 min. VHS/DVD $160
Hiring Secrets: 12 tips to Get Candidates to Reveal Their True Selves – CB 860 Get applicants to show who they really are and not just tell you what you want to hear. Includes how to obtain a first impression that counts, determine if a person would be a good fit for your office culture, grammar and logic check, a sense of humor barometer, and learn whether you have a person who can literally think on his/her feet. 2005 ed. 20 min. VHS/DVD $160
Take Back Your Time – CB 807 Whether you’re a workaholic, last-minute adrenaline addict, or simply someone who can’t say “No” to your colleagues’ requests, you’ll discover tips and tactics guaranteed to help you free up time and take back your life. Learn how to liberate yourself by identifying and throwing out the non-essentials. Make a life-changing “DON’T-DO List”, use “enders” when you’re trapped in a never-ending conversation, know when NOT to email and become a pro at exercising your ability to just say “No.” 2004 ed. 19 min. VHS/DVD $160
Arrest that Stress – CB 780 Stress in the workplace is all too common. Those of us who suffer from it know it can be painful. The costs are emotional, physical and financial. Learn how to stop picking up the slack for disorganized co-workers, deflect morale busting and time draining complainers, control your emotions even when others don’t, and turn bad stress into good stress. 2003 ed. 2l min. VHS/DVD $160
Business Etiquette: Maximizing Your Opportunity for a Successful Career – EJD 759 Career advancement candidates must carefully address many issues regarding business etiquette. Is there a standard of dress that is appropriate for every industry? How should employees act in the typical everyday situations to make the right impression? Do global business relationships require different etiquette practices? Authorities such as human resources directors, executive search professionals, marketing managers, and CEO’s address various facets of proper business etiquette and how it can maximize one’s potential for success. 2005 ed. 25 min. VHS $125 DVD $145
Performance Appraisals: Getting Results – KP 735 Effective performance appraisals add value to your organization by motivating top employees to do even better. And, they tell under-performers exactly what is expected and how to improve. You’ll follow two story lines: One involves a small business taking steps to formalize a review process for the first time. The other presents a large corporation attempting to energize an existing system. Watch as two very different managers prepare for challenging review meetings and see them apply skills that defuse tension and achieve results. 2002 ed. 18 min. VHS/DVD $150
Safe Hiring: How You Can Avoid Bad Hires – KP 751 Follow the fictional story of a firm that makes a bad hire and view the procedures they put in place to prevent a reoccurrence. Topics covered include what to look for on application forms, interview questions to reveal falsehoods, why you should double check references, legal background checks, and how to control costs with even greater safety in hiring. 2003 ed. 23 min. VHS/DVD $150
Hiring Success: A Step-by-Step Guide – KP 693 Covers both the legal and practical aspects of hiring; how to find hidden messages in resumes; the value of an initial telephone interview; avoiding illegal questions; and how to determine if the candidate is a good fit. Examples from large corporations as well as small businesses. 2002 ed. 25 min. VHS/DVD $150
Manage Your Time Better – JWA 661 Learn to target your efforts on the most important tasks; be a goal-getter, not just a goal setter; do the most constructive things first to make life easier later; avoid time-wasters; attack those dreaded stacks of paper and effectively delegate, even if you’re not the boss. 2002 ed., 23 min. VHS $130 DVD $150
Preventing and Managing Stress – KP 633 Excellent video with action vignettes to demonstrate stressful situations at work and in our daily life. Stress undermines the bottom line by increasing absenteeism and decreasing productivity. Program highlights include symptoms of chronic stress, good vs. bad stress, and techniques to manage stress. Use this program and guide book to both increase productivity and your employees’ personal well being. 2001 ed. 22 min. VHS/DVD $110
Multicultural Understanding – EVN 676 America’s culture is unique because people from every corner of the globe have contributed to it. The more diverse a culture is, the richer it is. We should not fear those who are different from us. Rather, we should seize the opportunity to learn from other people and to appreciate what they can share. 2001 ed., 27 min. VHS/DVD $100
Organizational Development
It’s Business, Not Personal: Taming Emotions in the Workplace – CD 857 Illustrates how to tame your emotions when dealing with your boss, co-workers, and customers. Learn to: Channel emotions into positive behavior, take feedback gracefully, give opinions diplomatically, clear the air constructively, control emotional encounters, decide whether or not to take a problem with a colleague to your boss, keep emotions out of email and defuse customer anger. Just remember – it’s business, not personal! 2005 ed 20 min.VHS/DVD $160
Do It Right the First Time! Paying Attention to Details – CB 858 Make success a habit! Discover a step-by-step approach that will help you do it right the first time. How to: Practice active listening to really hear and understand instructions; make use of simple tools to retain what you learn, create a template for accuracy, proof your work for errors, learn from your mistakes and make sure not to repeat them. 2005 ed. 20 min. VHS/DVD $160
Creating Your Dream Team – CB 805 Techniques this program provides will help you turn your group into a dream team come true. Discover how to select the right mix of talent, spell out expected team behavior, clearly communicate the team’s mission, avoid stifling creativity, deal with errors, provide constructive criticism, and positive feedback. 2004 ed. 18 min. VHS/DVD $160
Training to Win – CB 806 Guarantee success when you train your employees to win! Discover how to help them with their own goals, setbacks at work, establish peer-to-peer accountability groups, look at the upside of change, make smart decisions, and channel frustration into positive action. 2004 ed. 17 min. VHS/DVD $160
Do More in Less Time – CB 775 Learn to control time, rather than letting time control you. Discover how to plan wisely and move swiftly from task to task; anticipate downtime and be prepared to use it; direct conversations with praise-and-conclude techniques, and create interruption-free zones. 2004 ed. 21 min. VHS/DVD $160
How to Shine in Difficult Management Situations – CB 680 How you handle difficult situations can determine whether your employees and your boss see you as an effective manager who conquers the steepest management challenges or just an average one who wilts under pressure. Learn how to earn employees’ trust, negotiate to improve their performance, and support them when they face difficult challenges. 2001 ed. 22 min. VHS/DVD $160
Managing Conflict at Work: The Art of Communication – JWA 602 In today’s fast-paced, high-intensity workplace, conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles, conflict is a normal part of most everyone’s daily lives. Looks at conflict as a normal part of life and shows how to turn it into a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities for everyone involved to grow and improve. 2000 ed. 20 min. VHS $120 DVD $140
The Art of Resolving Conflicts in the Workplace – KP 363 Professional actors in dramatic sequences demonstrate how to resolve conflicts resulting from aggressive behavior, role confusion, stereotyping, and psychological manipulation. Resolving conflicts can reduce stress, increase productivity, improve morale, and improve customer service. 1994 ed.37 min. (SALE) $110
Business Ethics/Social Responsibility
Corporate Social Responsibility: From Principles to Profit – CP 849 Corporate social responsibility is not a high-minded luxury when bad press puts a chokehold on business growth and profits. Looks at how product and service providers develop and implement better business practices to satisfy stakeholders. Companies such as Shell, DHL and Nike are placed on the hot seat by Greenpeace and other watchdog groups to explain how they deal with environmental impact management, ethical supply chain management, equitable treatment of employees, proactive addressing of consumer disgruntlement, and accurate assessment of shareholder sentiment. 2004 ed. 50 min. VHS/DVD $180
Toxic Sludge is Good for You: The Public Relations Industry Unspun – MEF 793 Helps viewers understand the tools PR professionals use to shift perceptions, shape public opinion, “sell” war, and manage corporate crises. The true power of this video can be witnessed in the horror on students’ faces as they manage to voice, after viewing the film, “Where have we been all our lives?” (No preview). 2002 ed. 45 min. VHS/DVD College $225 High School $125
Ethics and Social Responsibility – CIM 822 Distinguishes between what is legal and what is ethical. Covers green-marketing and socially responsible marketing activities. Starbucks case. 2004 ed. 30 min. VHS $110
Shell Shock: The Failure of Corporate Ethics – FH 934 When Shell stunned investors by announcing a 20 percent reduction in its proven reserves; pensions, and portfolios suffered around the world. Reveals a pattern of exaggeration and cover-up at the company’s top level – specifically involving the former chairman and head of production. An unflinching analysis of a failure in business ethics. At what point did protection of the company’s image usurp shareholder interests? How did financial industry safeguards let such a crisis develop? And, how can similar fiascoes be prevented in the future. (US only) 2004 ed. 39 min. VHS/DVD $120
Ethics & Social Responsibility in Business – CP 843 Most businesses abide by a code of conduct, either company-specific or industry-wide. Distinguishes between ethical behavior and social responsibility by spotlighting Bendigo Bank and its Community Bank initiative, a cooperatively spirited venture that teaches commercial principles to franchisees. Includes the Body Shop, an activist organization committed to positive social and environmental change and also committed to customer service excellence. The underlying message? Community citizenship is good for business. 2003 ed. 27 min VHS/DVD $130
Business Ethics (PowerPoint CD) – CE 737 PP PowerPoint presentation explores the rights and wrongs of common business practices prevalent today. Students learn the importance of ethical decision-making and the effect decisions have on organizations, consumers, and employees. Technological advances and workplace issues are also explored. 2003 ed. 36 slides $90
Business Ethics & Social Responsibility – EJD 756 Recent headlines have announced to the world that numerous American business executives have acted illegally or unethically. Enron, has collapsed in scandal, and even home-furnishings guru, Martha Stewart, has fallen from grace. Arthur Anderson accountants can’t tell credits from debits and a New York Times reporter prefers to write fiction rather than fact. These scandals have badly tarnished the image of American business. This video covers ethical theories, codes of ethics, ethical decision making, and social responsibility of business. Focus group methodology is used to highlight the nature of unethical practices. 2003 ed. 20 min. VHS $125 DVD $145
Doing Right – VTV 553 Doing business in an ethical, social, and environmentally responsible manner not only satisfies philosophical ideals, it can also increase the bottom line. Special topics include empowering employees; open-book information sharing; adhering to moral principles on sensitive issues; interacting with the community; conserving scarce resources; and protecting/restoring the environment. 1999 ed. 30 min. (SALE) $100
Promoting Social Responsibility – ISB 564 Defines the concept of social responsibilities relative to business activities, describes specific social issues and the approaches used by companies to address these issues, and identifies the associated benefits and costs. 1997 ed. 30 min. (SALE) $140
Sexual Harassment
Sexual Harassment: A Commonsense Approach (Manager Version) – KP 970 Designed to help you and your employees with both the gray areas and the obvious. You’ll see realistic scenes that are clearly sexual harassment, and others that are probably just a lapse in judgment. Speaking directly to supervisors and managers, this program gives clear guidance on how to recognize sexual harassment and explains their responsibility to respond promptly and appropriately. 2006 ed. 32 min. VHS/DVD $200
Harassment & Diversity: Respecting Differences – KP 971 Harassment is not just about sex. It can also be about race, religion, age, disabilities and other protected characteristics. Harassment can occur in any workplace where diverse employees interact. This dramatic story shows an all-too-common situation, where friction between employees starts out as “just kidding around” and then grows into illegal harassment. An employment law attorney details the steps necessary to resolve the situation and protect both the company and employees. 2005 ed. 20 min. VHS/DVD $175
Prevent Sexual Harassment in the Work Place – JWA 717 Designed to help organizations prevent sexual harassment in the work environment. Issues include “what is” and “what is not” harassment, how to deal with harassment situations, how harassment can impact morale and productivity and most importantly, how to establish a written policy that prohibits sexual harassment. 2000 ed. 30 min. VHS $130 DVD $150
Supervision
How to Build a High Performance Workforce: The Keys to Effective Supervision – JWA 876 Whether it’s your first day as a supervisor or you have been doing it for years, this program will make you even better at your job. Learn to develop the skills necessary to be a truly effective leader, make effective, timely decisions, to recruit, train, motivate and retain a successful work force! Video plus book Developing a High Performance Work Force. 2005 ed. 30 min. VHS $130 DVD $150
Leadership Styles (PowerPoint CD) – CE 770 Each person has a leadership style he or she feels comfortable using. However, a specific situation merits its own unique style: e.g., autocratic, democratic, laissez faire, and how to instill leadership qualities in others. Understand how to choose and utilize different styles of leadership to get the job done. 2003 ed. 25 slides $60
Feedback Skills for Supervisors – JWA 664 Cultivate critiquing skills that offer employers honest feedback that’s systematic and logical. Learn how to solicit, receive, and evaluate feedback that leads to improved performance. Credible supervision balances the correct amount of praise with critical performance assessment. 2002 ed., 22 min. VHS $130 DVD $150
DEVISUALS 2008 WHOLE CATALOG
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