Organizational Development

It’s Business, Not Personal: Taming Emotions in the Workplace – CD 857 Illustrates how to tame your emotions when dealing with your boss, co-workers, and customers. Learn to: Channel emotions into positive behavior, take feedback gracefully, give opinions diplomatically, clear the air constructively, control emotional encounters, decide whether or not to take a problem with a colleague to your boss, keep emotions out of email and defuse customer anger. Just remember – it’s business, not personal! 2005 ed 20 min. DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$170

Do It Right the First Time! Paying Attention to Details – CB 858 Make success a habit! Discover a step-by-step approach that will help you do it right the first time. How to: Practice active listening to really hear and understand instructions; make use of simple tools to retain what you learn, create a template for accuracy, proof your work for errors, learn from your mistakes and make sure not to repeat them. 2005 ed. 20 min. DVD. . .  . . .  . . . . . .$170

Creating Your Dream Team – CB 805 Techniques this program provides will help you turn your group into a dream team come true. Discover how to select the right mix of talent, spell out expected team behavior, clearly communicate the team’s mission, avoid stifling creativity, deal with errors, provide constructive criticism, and positive feedback.2004 ed.18 min.DVD.$170

Training to Win – CB 806 Guarantee success when you train your employees to win! Discover how to help them with their own goals, setbacks at work, establish peer-to-peer accountability groups, look at the upside of change, make smart decisions, and channel frustration into positive action. 2004 ed. 17 min.DVD. . . . . . . . . . . . . . . . . . . . .$170

Do More in Less Time – CB 775 Learn to control time, rather than letting time control you. Discover how to plan wisely and move swiftly from task to task; anticipate downtime and be prepared to use it; direct conversations with praise­and-conclude techniques, and create interruption-free zones. 2004 ed. 21 min. DVD. . . . . . . . . . . . . . . . . .$170

How to Shine in Difficult Management Situations – CB 680 How you handle difficult situations can determine whether your employees and your boss see you as an effective manager who conquers the steepest management challenges or just an average one who wilts under pressure. Learn how to earn employees’ trust, negotiate to improve their performance, and support them when they face difficult challenges. 2001 ed. 22 min. DVD. . .. .  . . . . . .$170

Managing Conflict at Work: The Art of Communication – JWA 602 In today’s fast-paced, high-intensity workplace, conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles, conflict is a normal part of most everyone’s daily lives. Looks at conflict as a normal part of life and shows how to turn it into a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities for everyone involved to grow and improve. 2000 ed. DVD 20 mins ………………$150

Orders will be serviced by DEV in U.S.A.  Enquiries to Steve Say -  filmo@filmo.com