Hospitality / Tourism Marketing

Careers in Hospitality Service & Adventure – LZ 1193 Discover rewarding career opportunities in the hospitality industry. Get the inside scoop about jobs in hotel and restaurant management through engaging interviews. Educational, personal and professional requirements are discussed. Learn why thoughtfulness and goodwill are essential for success in these career fields. 2009 ed. 18 min. DVD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$100

Spotlight on Careers in Travel and Hospitality – FH 1188 JetBlue is dedicated to bringing service back to air travel. HK Hotels, infused with charm and Old World service, has been featured in Conde’ Nast Traveler and Travel & Leisure. Eric Brinker tells how he overcame severe dyslexia to become JetBlue’s Director of Customer Experience and Henry Kallan, President of HK Hotels, recalls how he emigrated from the former Czechoslovakia at the age of 21 and got started in the hotel industry as a busboy. 2007 ed. 17 min. DVD . . . . . . .. . . . . . . . . . . . .$110

Inside a Large Resort – VE 1162 Resort tourism is generally for holiday purposes to relax on a beach, ski or merely a break away from the hustle and bustle of everyday life. Resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of other elements. Customer service is of utmost importance and plays a large role in delivering a quality guest experience. The challenge is to incorporate sustainable practices without jeopardizing the quality of the tourist’s experience. 2007 ed. DVD 30 min $110

Hospitality, Human Services, and Tourism – CP 1157 The United States has long been a “service nation” because Americans are willing to pay a premium for exceptional service. A chef, caterer, food and beverage manager, massage therapist, retirement- home manager, funeral-home worker, travel agent, hotel manager, and an event planner describe what they like about their occupations. 2009 ed. 25 min. DVD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$110

Careers to Consider: The Hospitality Industry – MEC 1018 Hospitality is one of the world’s fastest growing industries, encompassing a wide variety of occupations and career paths. Illustrates the exciting opportunities offered by the industry. Viewers are introduced to three main areas of expertise – hotel management, culinary arts, and tourism –with detailed explanations of important jobs in each. The challenges of working as a hotel general manager, business center supervisor, front desk supervisor, executive chef, food scientist, professional food server, commercial pilot, bed-and-breakfast innkeeper, and cruise ship manager are revealed with the help of expert interviews and high-energy visuals. 2008 ed DVD 23 min $110

Career Cluster: Hospitality & Tourism – CE 1058 Helps students understand the myriad career opportunities in hospitality & tourism. Topics include job availability, education & travel requirements, and salary ranges. Viewers will see successful professionals discuss their own hospitality & tourism career choices, how they entered those fields, overcame obstacles, & eventually climbed the ladder of success. Seven different career pathways leading to 35 different job titles are highlighted. 2008 ed. 25 min. DVD . . . . . . . .. . . . . . . . . .    . . .$170

Gaming – FH 1044 Three women with rewarding careers in the gaming industry describe their careers. Dianna Schwanke is a dealer and floor supervisor at a popular casino; Leanne Painter is a jockey who rides and races thoroughbreds; and Suzie Dumont is a game designer and multimedia wiz who produces interactive lotto games. 2006 ed. 30 min.DVD. . . . .$110

Video Games – FH 1045 There is plenty to learn from women who have found success in the video game industry. Profiles a background modeler who helps build game environments; a 2-D animator with a background in fashion and a passion for games; and a 3-D animator who has helped her company win several prestigious awards. 2006 ed. 30 min.DVD .  $110

Adventure Tourism – FH 1021 Profiles of three women who have staked out successful careers in the adventure tourism industry: a certified mountain guide with experience in Italy & Switzerland; a dog sled musher and outdoor activities instructor; and an ecotourism development agent who plans and guides wilderness tours. 2006 ed. 30 min. DVD. . .$110

Loews Miami Beach Hotel – FH 847 As the CEO of the Loews Hotels chain, Jonathan Tisch knows status. So do his employees, who uphold the corporation’s reputation every day of the year. Watch John get retrained by his workers, most of whom earn their living on the ground floor at his famed Loews Miami Beach Hotel. From bellman to line cook, from room service to pool concierge, from front desk to housekeeping, he faces a barrage of challenges that require more stamina than status. 2004 ed. 48 min. DVD. . . . . . . .  . . . . . . . . . .$130

Hospitality & Tourism – CP 799 Hospitality and tourism is all about providing food, lodging and entertainment to people when they are away from home. Provides an inside track on what the work is like by talking to a travel agent, hotel manager, baker, and waitress. 2004 ed. 22 min. DVD . . . . . . .. . . . . . . . . . .    . . .$110 

Hotel Monaco: Managing Customer Service – MCL 692 The hotel business is an interesting market with several levels that a hotel can fit into: economy, luxury, and business. The Monaco decided to create a new category of boutique hotel to differentiate itself through excellent customer service. 2002 ed. 10 min. VHS. . . . . . .  . . . . . . . . . .$30

Trade/Quantity Discounts - DE 301 Explains the economic rationale of trade and quantity discounts, how to compute both a series of trade discounts and as an equivalent single discount. Shows how to find quantity discounts and how discount rates increase with size of order. 1998 ed. 12 min. VHS. . . .  . . . . . . . . . .$30     DVD. .. . . . . . . . . . .$85

Resorts & Theme Parks (PowerPoint® CD) – CE 1080 Gives students a basic understanding of resort and theme-park marketing. Looks into the planning, positioning and promotional efforts in the market, and recognizes the role of marketing in the success of resorts and theme parks. 2009 ed. 48 SLIDES . . . . . . . . . . . . . . . . . . . . .$85

Hospitality Industry: Roles and Duties (PowerPoint CD) – CB 871 The hospitality industry encompasses many aspects of lodging and food services operations. Explains the functions, roles and duties of human resources, accounting, and rooms divisions. Technological innovations in the hospitality industry and how it affects guests and employees are also explored. 2004 ed. 68 SLIDES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$110

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