Media
Programmes from CareerTrack
(1) Assertive Communication
Skills for Professionals
CareerTrack, NTSC VHS Video, 4-volume set, 212 minutes
includes 29-page workbook, 38 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
(a) Volume I (53 minutes) What Is
Assertive Behavior
(b) Volume II (40 minutes) Building Your Foundation
(c) Volume III (53 minutes) Your Assertiveness Toolbox
(d) Volume IV (65 minutes) Putting Assertiveness to Work
US$ List Price: 4-volume video set: $149.95 additional
29-page workbook, each: $7.50 (plus shipping & handling)
(2) Beyond Secretary: How to
Establish Credibility, Earn Respect, and Get Ahead
CareerTrack, NTSC VHS Video,
2-volume set, 162 minutes includes a 21-page workbook, 22
minutes of dramatic role-play vignettes, graphic
reinforcement of teaching points, and interactive exercises.
(a) Volume I (84 minutes) Nine ways to stay on top of what's
new in your organization and industry; strategies for
approaching upper management with a new idea or request and
getting their support; how to become an expert negotiator and
getmore of what you want.
(b) Volume II (78 minutes) New ideas for time management: how
to keep your busy day under control; five steps for
sharpening your professional image and getting noticed; how
to recognize hidden behaviors that could prevent you from
reaching your career goal.
US$ List Price: 2-volume video set:
$119.95 additional 21-page workbook, each: $7.50(plus
shipping and handling)
(3) Confidence, Composure, and
Competence for Working Women: Build Self-Assurance, Develop
Inner Calm, and Act with Poise and Power
CareerTrack, NTSC VHS Video, 4-Volume set, 295 minutes
includes a 26-page workbook.
(a) Volume I (76 minutes) Two ways your confidence can take a
nosedive and what you can do about it; how to stop comparing
yourself with others and finally feel content; important
techniques you can use to overcome self-pity and depression.
(b) Volume II (69 minutes) Ways to avoid making mental
mistakes and getting crossed wires; the best ways to overcome
feeling victimized and how to become more powerful; how to
reclaim your ticket to emotional freedom.
(c) Volume III (73 minutes) The importance of non-negotiable
deal breakers and the best ways to protect them; how to
respond gracefully to chauvinism, insults and condescension;
three ways to help you create a climate of good will with
everyone around you; what to do when words alone fail to
resolve conflict situations.
(d) Volume IV (77 minutes) Effective strategies to help you
let go and move on with your life; what to do if you're a
perpetual motion machine: ways to slow down and relax; how to
be more relaxed when you respond to criticism.
US$ List Price: 4-volume video set: $179.95 additional
26-page workbook, each: $7.50 (plus shipping and handling)
(4) Creativity and Innovation:
Four Steps to Breakthrough Thinking
CareerTrack, NTSC VHS Video, 2-volume set, 97 minutes
includes an 18-page workbook, graphic reinforcement of
teaching points, and interactive exercises.
US$ List Prices: 2-volume video set:
$149.95 additional 18-page workbook, each: $5.00 (plus
shipping & handling)
(5) Cultivating Initiative in
Your Staff: How to Create a Team of Confident Self-Starters
CareerTrack, NTSC VHS Video, 2-volume set, 117 minutes
includes a 29-page workbook.
Volume I (59 minutes) Common roadblocks of initiative; facts
about employees who lack initiative; how to determine what
employees should and could do; how to communicate
expectations; differences between authority and
responsibility; three types of training employees need to
help them initiate; how to teach creative problem solving;
four steps to get people to initiate; how to identify and
hire self-starters
Volume II (58 minutes) Five ways to cultivate a self-starter
attitude; methods for showing appreciation; how to provide
new opportunities for creativity and interaction; steps for
tolerating failure; how to help employees break out of
limiting routines; ways to encourage upper management to
recognize and reward self-motivators; five core initiative
management skills; initiative management challenges;
implementing cross-training to spur global thinking
US$ List Price 2-volume video set: $199.95 additional 29-page
video workbook, each: $7.50 (plus shipping & handling)
(6) Dealing with Conflict and
Confrontation: How to Keep Your Cool, Stand Your Ground, and
Reach a Positive Resolution
CareerTrack, NTSC VHS Video, 3-volume set, 215 minutes
includes a 36-page workbook, 30 minutes of dramatic role-play
vignettes, and graphic reinforcement of teaching points.
Volume I (73 minutes) How to predict,
identify, and understand conflicts; ways to break negative
behavior patterns; how conflict can benefit and hurt your
organization; advantages and disadvantages of specific models
and strategies for conflict resolution
Volume II (59 minutes) How to manage non-productive methods
(i.e. refusal to resolve, contentious tactics, ingration);
how to break an impasse; advantages and disadvantages of
ultimatums, giving in, insisting, and yielding
Volume III (83 minutes) How to move from conflict to
problem-solving; separating personal feelings from the
problem; how to bring people into the solution-making
process; how to prioritize concessions; ways to prevent
future conflict; communication skills for effective problem
solving; body language; arbitration and mediation
US$ List Price: 3-volume video set: $199.95 additional
36-page workbook, each: $7.50 video facilitator's guide (over
200 pgs., plus workbook): $149.95 (plus shipping and
handling)
(7) Developing a Customer
Retention Program: How to Increase Repeat Business and Build
Customer Loyalty
CareerTrack, NTSC VHS Video, 4-volume set, 215 minutes
includes a 32-page workbook, 20 minutes of dramatic role-play
vignettes, interviews with content experts, graphic
reinforcement of teaching points, and interactive exercises.
Volume I, II, III, IV (3 hrs. 53 min.) The importance of
customer retention; seven strategies to a help get customer
information; building partnerships; tracking complaints;
customer retention and employee empowerment; keep your best
employees to help keep your best customers; proven strategies
for rewarding employees.
US$ List Price: 4-volume video set:
$199.95 additional 32-page workbook,each: $7.50 (plus
shipping and handling )
(8) Finance for Nonfinancial
Professionals: Learn the Basics of Business Finance --
Quickly, Conveniently, Efficiently
CareerTrack, NTSC VHS Video, 3-volume set, 240 minutes
includes a 36-page workbook.
Volume I (90 minutes) Overcoming the Fear of Finance/Booking
Financial Activities
Volume II (76 minutes) Becoming Financially Literate/Putting
the Basics to Work
Volume III (74 minutes) What's It Takes to Make a Workable
Budget/Projecting Revenue, Cost of Sales & Operating
Expenses
US$ List Price: 3-volume video set: $249.95 additional
36-page workbook, each: $7.50
(plus shipping and handling)
(9) Focused Listening Skills:
How to Sharpen Your Concentration and Hear More of What
People Are Saying
CareerTrack, NTSC VHS Video, 3-volume set, 166 minutes
includes a 39-page workbook, 48 minutes of dramatic role-play
vignettes, interviews with training experts, and graphic
reinforcement of teaching points.
Volume I (53 minutes) Hearing Isn't
Listening
Volume II (58 minutes) Master an Important Skill Every
Professional Needs
Volume III (55 minutes) Profit from the Paybacks of Powerful
Listening
US$ List Price: 3-volume video set:
$199.95 additional 39-page workbook, each: $7.50 (plus
shipping & handling)
(10) Grammar for Business
Professionals: Must-Know Guidelines for Mistake-Free
Communication; Sentence and Paragraph Structure
CareerTrack, NTSC VHS Video, 3-volume set, 229 minute
includes a 61-page workbook.
Volume I, II & III (3 hrs. 8 min.)
Importance of good grammar in business; course objectives;
suggested reading list;components and rules of grammar;
sentence structure; word usage ; punctuation; non-sexist
pronouns; confused, misused, and abused words; spelling; word
division;
capitalization; writing styles; proof-reading.
US$ List Price: 3-volume video set: $199.95 additional video
workbook, each: $9.50
(11) High Impact Leadership:
How to Be More Than a Manager
CareerTrack, NTSC VHS Video, 3-volume set, 231 minutes
includes a 30-page workbook.
Volume I (76 minutes) Self-Mastery and Maximizing Personal
Potential/Resources and VisioningVolume II (59 minutes)
Creativity and Persuasive Communication/Empowering Others
Volume III (96 minutes) Becoming a Change Agent Personally
and Professionally/Staying Motivated
US$ List Price: 3-volume video set:
$199.95 additional video workbook (30 pgs.), each: $7.50
(12) High-Impact Business
Writing: How to Write Clear and Concise Memos, Proposals,
Letters & Reports
CareerTrack, NTSC Video, 4-volume set, 246 minutes includes a
44-page workbook.
Volume I (61 minutes) Smashing your writer's block; 4
benefits of preparing your message; identifying your reader;
targeting your audience; planning and ordering your content;
choosing an approach.
Volume II (62 minutes) Composing your message; how to be
concise; unsmothering your verbs; sentence composition;
varying sentence structure; using paragraphs correctly.
Volume III (61 minutes) Choosing a tone; how to compose
"bad news" messages; effective memos; composing
high-impact reports and proposals.
Volume IV (61 minutes) Why editing is so important; editing
checklists; 5 common errors; ensuring visual appeal; 10 tips
for continued writing success.
US$ List Price: 4-volume video set: $199.95 additional
44-page workbook, each: $9.50
(13) How to Present a
Professional Image: Increase Your Personal Power and
Professiona Impact
CareerTrack, NTSC VHS Video, 2-volume set, 178 minutes
includes a 25-page workbook.
Volume I (92 minutes) Selling Your Promise of Delivery / How
to Build Unconditional Self-Support
Volume II (86 minutes) Your Verbal Competency/Your
Accountability
US$ List Price: 2-volume video set: $149.95 additional
25-page workbook, each: $7.50(plus shipping and handling)
(14) How to Make
Cross-Functional Teams Work: What You Gain When Departments
Collaborate
CareerTrack, NTSC VHS Video, 4-volume set, 248 minutes
includes a 46-page workbook, 44 minutes of dramatic
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (35 minutes) The Groundwork
Volume II (51 minutes) The Plan
Volume III (57 minutes) The Formation
Volume IV (45 minutes) The Results
US$ List Price : 4-volume video set: $249.95 additional
46-page workbook, each: $9.50
video facilitator's guide (over 200 pgs., plus workbook):
$149.95 (plus shipping and handling)
(15) How to Be a Better
Trainer
CareerTrack, NTSC VHS Video, 3-volume set, 169 minutes
includes 32-page workbook, live role-plays, graphic
reinforcement of teaching points, and interactive exercises.
Volume I (59 minutes) Laying Your Groundwork/How PeopleLearn
Volume II (57 minutes) Choosing Your Training Methods/A Look
at On-the-Job Training Issues / Increasing Your Impact
Volume III (53 minutes) Increasing Your Impact,
cont./"Connecting" with Trainees/Involving Your
Participants / Dealing with "Problem"
Participants/Evaluating Your Success As a Trainer
US$ List Price: 3-volume video set: $249.95 , 32-page
workbook, each: $7.50 (plus shipping & handling)
(16) How to Be an Outstanding
Receptionist: Ways Your Receptionist Can Become Active
Ambassadors for Your Organization
CareerTrack, NTSC VHS Video, 3-volume set, 158 minutes
includes a 29-page workbook, 24 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (53 minutes) How to win over the right people; learn
to make people feel comfortable with you and your
organization; steps you can take to build rapport quickly and
easily with any guest or caller; a self-test to assess your
telephone skills; the best ways to greet people and transfer
people on the phone.
Volume II (45 minutes) Screening calls to get the information
you need without upsetting or insulting the caller; the 8
parts of efficient message taking; how to adjust your voice
to project confidence and friendliness; how to be more
assertive, yet still polite.
Volume III (60 minutes) Learning the "LEAPS" system
for difficult callers; four problem-solving scenarios to help
you deal with unreasonable requests, rambling callers, and
abusive attacks; ways to get better help from your
co-workers; proven techniques for staying fresh, alert, and
sincere all day long; how to make sure you're always covered
for breaks, vacations, training, and sick days.
US$ List Price: 3-volume video set: $199.95 additional
29-page yearbook, each: $7.50
(plus shipping and handling)
(17) How to Design
Eye-Catching Brochures, Newsletters, Ads, Reports (and
Everything Else You Want People to Read)
CareerTrack, NTSC VHS Video, 4-volume set, 199 minutes
includes a 61-page workbook.
Volumes I, II, III, and IV (3 hrs. 19
min.) Basic design skills: assembling headlines, text, and
graphics of a printed page to elicit response; applying
principles of design; creating design grids; doing layouts;
using call-outs, captions, and attention-getting devices;
ads, newsletters, press releases, reports and proposals.
US$ List Price: Video set:
$299.95additional 61-page workbook, each: $9.50 Companion
manual also available: How to Create High-Impact Designs (80
pgs.): $29.95 (plus shipping & handling)
(18) How to Set and Achieve
Goals: How to Know What You Want, and Ways to Get It
CareerTrack, NTSC VHS Video, 2-volume set, 182 minutes
Volume I (94 minutes) Where Have I Been/Where am I Now?
Volume II (88 minutes) When Does Change Begin?/How to Stay on
the Path
US$ List Price: 2-volume video set:
$119.95 (plus shipping and handling)
(19) How to Give Exceptional
Customer Service: Pleasing Today's Customers So You Stay
Foremost in Their Minds
CareerTrack, NTSC VHS Video, 4-volume set, 212 minutes
includes a 43-page workbook, 34 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (49 minutes) The Total Service Experience: Valuing
Customers, Handling Complaints, and CreatingPartnerships
Volume II (56 minutes) Delivering Service with Heart:
Listening Carefully, Building Rapport, and establishing Trust
Volume III (59 minutes) Pleasing the Challenging Customer:
Defusing Anger, Solving Problems, and Recovery Skills
Volume IV (51 minutes) Becoming a Service Star: Team
Building, Upselling, and Exceeding Expectations
US$ List Price: 4-volume video set: $299.95 additional
43-page workbook, each: $9.50
video facilitator's guide (209 pages): $149.95 (plus shipping
and handling)
(20) How to Delegate Work and
Ensure It's Done Right: How to Hand off Work and
Responsibilities
CareerTrack, NTSC VHS Video, 2-volume set, 161 minutes
Volume I (86 minutes) Mentally
Preparing to Delegate / The How-To's" of Delegation
Volume II (75 minutes) The Human Side of Delegation / Making
the Right Things Happen
US$ List Price: 2-volume video set: $149.95(plus shipping
& handling)
(21) How to Interview and Hire
the Right People
CareerTrack, NTSC VHS Video, 3-volume set, 169 minutes
includes a 29-page workbook, 27 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points,
interactive exercises, and a system for ranking each
candidate numerically.
Volume I (60 mnutes) Why Gut Feelings Don't Cut It
Anymore/Defining the Job Accurately / Resumes: Sorting Fact
from Fiction/Exercises
Volume II (53 minutes) Creating the Ideal Interview
Environment/Asking Questions Effectively
Volume III (56 minutes) Candidate Assessment/Ability,
Personality & Character/Key Questions Guide
US$ List Price: 3-volume video set:
$199.95 additional 29-page workbook, each: $7.50
video facilitator's guide (over 200 pgs., plus workbook):
$149.95 (plus shipping & handling )
(22) How to Develop and
Implement a New Employee Orientation Program
CareerTrack, NTSC VHS Video, 37 minutes includes on-site
footage of real-world situations, interviews with training
experts, and graphic reinforcement of teaching points.
US$ List Price: Video $99.95 (plus shipping & handling)
(23) How to Deal with
Difficult People
CareerTrack, NTSC VHS Video, 3-volume set, 278 minutes
includes a 34-page workbook, 44-minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and a
time index for each topic segment.
Volume I (75 minutes) Dealing with Difficult People
Volume II (114 minutes) Meeting and Mastering Difficult
People
Volume III (89 minutes) Types of Difficult People
US$ List Price: 3-volume video set: $199.95 additional
34-page workbook, each: $7.50 (plus shipping & handling)
(24) How to Write and Conduct
Effective Performance Appraisals
CareerTrack, NTSC VHS Video, 3-volume set, 209 minutes
includes a 47-page workbook, quick-reference card, slide
chart, 20 minutes of dramatic role-play vignettes, and
graphic reinforcement of teaching points.
Volume I (71 minutes) Turn a Dreadful Task into a Motivating
Tool
Volume II (64 minutes) Like It Or Not, You're the Judge
Volume III (74 minutes) Be a Developer of People
US$ List Price: 3-volume video set: $199.95 additional
47-page workbook, each: $9.50 (plus shipping & handling)
(25) Implementing Total
Quality Management: How to Make TQM Work in Your Organization
CareerTrack, NTSC VHS Video, 4-volume set, 227
minutes includes a 38-page workbook that contains
step-by-step action plans for delivering superior customer
service, as well as an 86-page Memory Jogger statistical
handbook.
Volume I (62 minutes) Looking at Quality from the Only
Perspective that Matters -Your Customers'
Volume II (55 minutes) Using Your Customers to Influence Your
Quality Goals
Volume III (49 minutes) How to Focus on Facts When
Implementing and Evaluating TQM
Volume IV (61 minutes) Everyone Gets in the TQM Act... But
Who Runs the Show?
US$ List Price : 4-volume video set: $299.95 additional
38-page workbook plus 86-page Memory Jogger statistical
handbook, each: $12.00 (plus shipping and handling)
(26) Implementing
Self-Directed Work Teams: The Breakthrough Method for
Increasing Productivity, Sparking Innovation, and Reducing
Costs
CareerTrack, NTSC VHS Video, 3-volume set, 186 minutes
includes a 55-page workbook, 25 minutes of role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (64 minutes) What Can Self-Directed Work Teams Do
For You?/New Roles and Responsibilities
Volume II (61 minutes) Pre-Implementation/Team Meetings
Volume III (63 minutes)
Implementation/Post-Implementation/Soft Supports for Teams
US$ List Price: 3-volume video set: $249.95additional 28-page
workbook, each: $9.50 video facilitator's guide (204 pages):
$149.95 (plus shipping and handling)
(27) Implementing Total
Quality Management: How to Make TQM Work in Your Organization
CareerTrack, NTSC VHS Video, 4-volume set, 227
minutes includes a 38-page workbook that contains
step-by-step action plans for delivering superior customer
service, as well as an 86-page Memory Jogger statistical
handbook.
Volume I (62 minutes) Looking at Quality from the Only
Perspective that Matters -Your Customers'
Volume II (55 minutes) Using Your Customers to Influence Your
Quality Goals
Volume III (49 minutes) How to Focus on Facts When
Implementing and Evaluating TQM
Volume IV (61 minutes) Everyone Gets in the TQM Act... But
Who Runs the Show?
US$ List Price : 4-volume video set: $299.95 additional
38-page workbook plus 86-page Memory Jogger statistical
handbook, each: $12.00 (plus shipping and handling)
(28) Image and Self-Projection
for Women: How to Come across as the Capable, Confident
Professional You Are
CareerTrack, NTSC VHS Video, 2-volume set, 150 minutes ,
includes a 18-page workbook.
Volume I (62 minutes) The Path to Personal Power and
Professional Impact
Volume II (88 minutes) How to respond appropriately when
being ignored; nonverbal skills you can use to come across
with more confidence and personal power; three ways to add
more
authority to your dress; remarkable results you'll get using
humor to stand up to aggressive people.
US$ List Price: 2-volume video set: $149.95 , 18-page
workbook, each: $5.00 (plus shipping and handling)
(29) Interpersonal
Communication Skills
CareerTrack, NTSC VHS Video, 4-volume set, 263 minutes
includes 42-page workbook, 60 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (65 minutes) Self-Assessment
Volume II (68 minutes) The Principles of Perception
Volume III (74 minutes) How to Listen
Volume IV (56 minutes) Blocked Communication Channels
US$ List Price: 4-volume video set: $249.95 additional
42-page workbook, each: $9.50
video facilitator's guide (262 pgs.): $149.95 (plus shipping
& handling)
(30) Mastering Change: How to
Survive and Thrive in Today's Changing Workplace
CareerTrack, NTSC VHS Video, 2-volume set, 125 minutes
includes a 44-page workbook, 20 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (63 minutes) Understanding Change/The Seven Keys to
Becoming Change-Skilled / Responding to Organizational
Change--Six Steps to Bettering Your Odds of Survival /
Learning to Think in the Future Tense
Volume II (62 minutes) Understanding the Process of
Organizational Change/Planning Change / The Four C's of
Managing the Implementation of Change/Leading Your Team Into
the Future
US$ List Price: 2-volume video set: $149.95 additional
workbook, each $9.50 (plus shipping and handling)
(31) Motivating People in
Today's Workplace: Ways to Help Your People Become
Enthusiastic, Responsible, and Ultimately Effective
CareerTrack, NTSC VHS Video, 3-volume set, 160 minutes
includes a 50-page workbook, 30 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points,
interactive exercises, and interviews with experts.
Volume I Intrinsic versus extrinsic motivation; how and why
to balance internal and external motivators for each
employee; four elements that make a job interesting; four
characteristics of intrinsic motivation; tools that help
focus communications with staff; how to deliver feedback that
keeps employees motivated
Volume II Tools that help uncover
employees' hidden motivators; using feedback to build trust
between you and youremployees; various forms of feedback;
identification and removal of demotivators; four types of
blame people assign to their non-performance; specific
tactics that managers use to motivate employees
Volume III Ways to move beyond traditional motivation
approaches; why employees get and stay unmotivated; three
ways to make pay-for-performance programs work; two
components
of every successful incentive plan; how to avoid six mistakes
that cripple many compensation programs; motivational
strategies for specific situations
US$ List Price: 3-volume video set: $199.95 additional
50-page video workbook, each: $9.50 (plus shipping &
handling)
(32) Negotiate Like the Pros:
Never Pay Too Much, Settle for Too Little, or Give in Too
Soon
CareerTrack, NTSC VHS Video,
4-volume set, 244 minutes includes a 23-page workbook, 40
minutes of role-play vignettes, and graphic reinforcement of
teaching points.
Volume I (60 minutes) Ground Rules and Preparation
Volume II (68 minutes) Tactics and Countertactics of
Effective Negotiations
Volume III (53 minutes) What to Do When Things Break Down
Volume IV (80 minutes) Getting What You Want
US$ List Price: 4-volume video set: $249.95 additional
23-page workbook, each: $7.50 (plus shipping and handling)
(33) Nine Traits of Highly
Successful Work Teams: Proven Methods of Building and
Maintaining Teams That Work
CareerTrack, NTSC VHS Video, 8-volume set, 211
minutes.Includes a 72-page workbook, interviews, graphic
reinforcement of teaching points, and interactive exercises.
Each volume is approximately 30 minutes long.
Volume I - Finding a Common Purpose
Volume II - Forging Shared Operation Values/Clarifying Team
Roles
Volume III - Conducting Productive Meetings
Volume IV - Making Effective Decisions
Volume V - Confronting and Resolving Conflict
Volume VI - Self-Assessments and Correcting Problems
Volume VII - Building Bridges Within the Organization
Volume VIII - Celebrating and Sharing Rewards
US$ List Price: 8-volume video set:
$299.95 additional 72-page workbook, each: $14.50 (plus
shipping and handling)
(34) Pleasing Your
Hard-to-Please Customers: How to Serve Their Needs -- and
Save Your Sanity
CareerTrack, NTSC VHS Video, 3-volume set, 222 minutes.
Includes a 28-page workbook, 50 minutes of dramatic role-play
vignettes, graphic reinforcement of teaching points, and
interactive exercises.
Volume I (60 minutes) Raise Your Awareness and Lower Your
Voice: The Key to Dealing with Difficult Customers
Volume II (95 minutes) Finding Out How to Identify, Deal With
and Tame Eight Types of Tough Customers
Volume III (67 minutes) How to Eliminate the Root Causes of
Customer Dissatisfaction
US$ List Price: 3-volume video set: $199.95 additional
28-page workbook, each: $7.50 (plus shipping and handling)
(35) Practical Budgeting
Skills for Managers
CareerTrack, NTSC VHS Video, 4-volume set, 238 minutes
includes a 35-page workbook.
US$ List Price: 4-volume video set: $249.95 additional
35-page workbook, each: $7.50 (plus shipping & handling )
(36) Practical Coaching Skills
for Managers: How to Help Your People Excel in All They Do
CareerTrack, NTSC VHS Video, 4-volume, 177 minutes includes a
34-page workbook, 65 minutes of dramatic role-play vignettes,
graphic reinforcement of teaching points, and interactive
exercises.
Volume I (43 minutes) Differences Between Coaching and
Managing
Volume II (41 minutes) Developing the Coaching Model
Volume III (44 minutes) Ten Stages of Productive Coaching
Volume IV (49 minutes) Dealing with Different Types of
Employees
US$ List Price: 4-volume video set: $199.95 additional
34-page video workbook, each: $9.50 (plus shipping &
handling)
(37) Professional Supervision
Skills: How to Bring Out the Best in Your People and the
Leader in You
CareerTrack, NTSC VHS Video, 3-volume set, 213 minutes
includes a 20-page workbook, 5 minutes of dramatic role-play
vignettes, graphic reinforcement of key points, and
interactive exercises.
Volume I (68 minutes) Becoming an Effective Supervisor/
Mastering Routine But Crucial Supervisory Tasks
Volume II (59 minutes) Hiring Winners/How and When to Coach a
Troubled Employee
Volume III (81 minutes) Motivating and Managing People/ The
Supervisor As a Team Player
US$ List Price: 3-volume video set: $199.956-volume,
additional 20-page video workbook, each: $5.00 (plus shipping
& handling)
(38) Powerful Presentation
Skills
CareerTrack, NTSC VHS Video, 3-volume
set, 147 minutes includes a 44-page workbook, 26 minutes of
dramatic role-play vignettes, graphic reinforcement of
teaching points, and interactive exercises.
Volume I (55 minutes) Power Presentations
Volume II (53 minutes) Presentation Set-Up
Volume III (39 minutes) Making the Presentation
US$ List Price: 3-volume video set: $199.95 additional
44-page workbook, each: $9.95 video facilitator's guide (over
200 pgs.): $149.95 (plus shipping & handling)
(39) Project Management: Bring
Your Projects in on Time and on Budget - Consistently
CareerTrack, NTSC VHS Video, 4-volume set, 256 minutes
includes a 55-page workbook, animated 3-D graphics, and
interactive exercises.
Volume I (49 minutes) What qualifies as a true project and
what doesn't; understanding the role the project manager
plays; ten questions that can help guage your project's
progress;
using the "card sort" method to prioritize projects
worthy of pursuing.
Volume II (72 minutes) Ways to network with the key
stakeholders of your project; the four cornerstones of a
project goal; ways to roll with client changes and still
stick to your deadlines; tips on putting the power of your PC
to work in managing projects.
Volume III (80 minutes) Eight tips to better budgeting; the
role of GANTT charts, histograms, and line graphs in
preparing budgets; how to estimate project costs and stay on
top of expenditures; seven benefits of a well-researched,
realistic budget; two common kinds of budgets; calculating
your costs; zero-based budgets: how they work and when to use
one.
US$ List Price: 4-volume video set: $199.95 video
facilitator's guide (over 200 pages plus workbook): $149.95
additional 55-page workbook, each: $9.50 (plus shipping and
handling)
(40) Proofreading and Editing
Skills: How to Achieve Total Accuracy in Written
Communication
CareerTrack, NTSC VHS Video, 3-volume set, 184 minutes
includes a 36-page workbook with a pre-test to determine your
current accuracy and a post-test to measure your improvement.
Volume I (73 minutes) Basics of Proofreading
Volume II (61 minutes) Grammar and Punctuation
Volume III (50 minutes) Spelling and Usage
US$ List Price: 3-volume video set: $199.95 additional
36-page workbook, each: $7.50 Shipping extra
(41) Self-Discipline and
Emotional Control: How to Stay Calm and Productive Under
Pressure
CareerTrack, NTSC VHS Video, 4-volume set, 286 minutes
includes a 34-page workbook.
Volume I (66 minutes) Take Control of Your Emotions
Volume II (69 minutes) Stay Calm and Productive Under
Pressure
Volume III (66 minutes) Lead a More Peaceful, Happier Life
Volume IV (85 minutes) Achieve What You Want in Life
US$ List Price: 4-volume video set: $149.95 each additional
34-page workbook: $7.50 (plus shipping and handling)
(42) Self-Esteem and Peak
Performance
CareerTrack, NTSC VHS Video, 2-volume set, 185 minutes
includes a 27-page workbook.
Volume I (90 minutes)Three keys to high self-esteem; finding
your support group; ten steps to peak performance.
Volume II (95 minutes) Affirming and visualizing your
success; taking action to make it happen; responding to
feedback from yourself and others.
US$ List Price: 2-volume video set: $149.95additional 27-page
workbook, each: $7.50 (plus shipping and handling)
(43) Sexual Harassment: How to
Protect Yourself and Your Organization
CareerTrack, NTSC VHS Video, 3-volume set, 144 minutes
includes a 36-page workbook, 20 minutes of dramatic role-play
vignettes, interviews with content experts, graphic
reinforcement of teaching points, and interactive exercises.
Volume I (47 minutes) Clearing Up the Confusion
Volume II (47 minutes) How to Handle Harassment
Volume III (50 minutes) Your Responsibilities as a Manager or
Supervisor
US$ List Price: 3-volume video set: $249.95 Includes 36-page
workbook, each additional workbook: $7.50 (plus shipping and
handling )
(44) Speaking Without Fear or
Nervousness: How to Be Effective Whenever You Make
Presentations, Lead Meetings, or Join Group Discussions
CareerTrack, NTSC VHS Video, 2-volume set, 115 minutes For
those who wants to learn how to stay calm and collected when
speaking in public.Includes a 38-page workbook.
Volume I & II (1 hr. 55 min.)
US$ List Price: 2-volume video set: $149.95 additional
38-page workbook, each: $7.50 (plus shipping & handling)
(45) Self-Discipline and
Emotional Control: How to Stay Calm and Productive Under
Pressure
CareerTrack, NTSC VHS Video, 4-volume set, 286 minutes
includes a 34-page workbook.
Volume I (66 minutes) Take Control of Your Emotions
Volume II (69 minutes) Stay Calm and Productive Under
Pressure
Volume III (66 minutes) Lead a More Peaceful, Happier Life
Volume IV (85 minutes) Achieve What You Want in Life
US$ List Price: 4-volume video set: $149.95 each additional
34-page workbook: $7.50 (plus shipping and handling)
(46) Self-Esteem and Peak
Performance
CareerTrack, NTSC VHS Video, 2-volume set, 185 minutes
includes a 27-page workbook.
Volume I (90 minutes)Three keys to high self-esteem; finding
your support group; ten steps to peak performance.
Volume II (95 minutes) Affirming and visualizing your
success; taking action to make it happen; responding to
feedback from yourself and others.
US$ List Price: 2-volume video set: $149.95additional 27-page
workbook, each: $7.50 (plus shipping and handling)
(47) Sexual Harassment: How to
Protect Yourself and Your Organization
CareerTrack, NTSC VHS Video, 3-volume set, 144 minutes
includes a 36-page workbook, 20 minutes of dramatic role-play
vignettes, interviews with content experts, graphic
reinforcement of teaching points, and interactive exercises.
Volume I (47 minutes) Clearing Up the Confusion
Volume II (47 minutes) How to Handle Harassment
Volume III (50 minutes) Your Responsibilities as a Manager or
Supervisor
US$ List Price: 3-volume video set: $249.95 Includes 36-page
workbook, each additional workbook: $7.50 (plus shipping and
handling )
(48) Speed Reading: How to
Read More in a Fraction of the Time--and Dramatically Improve
Your Learning Powers
CareerTrack, NTSC VHS Video, 2-volume set, 176 minutes For
anyone who desires to read and comprehend faster.Includes a
90-minute "drill" audio cassette and a 47-page
workbook.
Volume I (88 minutes) Identifying Your Reading Problems/ The
Basics of Speed Reading
Volume II (88 minutes) The Advanced Methods/The Mental Game
of Speed Reading
US$ List Price: 2-volume video set: $149.95 additional
47-page workbook, each: $9.50 (Shipping Handling extra)
(49) Succeeding as a
First-Time Manager: The Most Important Skills Your
Experienced, New or Prospective Managers Need to Succeed
CareerTrack, NTSC VHS Video, 8-volume set, 231 minutes
includes a 36-page workbook, with 43 minutes of dramatic
role-play vignettes, graphic reinforcement of teaching
points, and interactive.
Volume I (35 minutes) Getting Organized
Volume II (27 minutes) Assessing Yourself and Your Team
Volume III (22 minutes) Managing Change
Volume IV (23 minutes) Leadership Skills
Volume V (33 minutes) Developing Your Staff
Volume VI (32 minutes) Motivating Your People
Volume VII (31 minutes) Cultivating Your Communication Skills
Volume VIII (28 minutes) The Power of a Positive Attitude
US$ List Price: 8-volume video set: $299.95 additional
36-page workbook, each: $7.50 ( plus shipping & handling
)
(50) Speaking Without Fear or
Nervousness: How to Be Effective Whenever You Make
Presentations, Lead Meetings, or Join Group Discussions
CareerTrack, NTSC VHS Video, 2-volume set, 115 minutes For
those who wants to learn how to stay calm and collected when
speaking in public.Includes a 38-page workbook.
Volume I & II (1 hr. 55 min.)
US$ List Price: 2-volume video set: $149.95 additional
38-page workbook, each: $7.50 (plus shipping & handling)
(51) Stress Management for
Professionals: Proven Strategies for Shielding Yourself from
Overstress and Burnout
CareerTrack, NTSC VHS Video, 3-volume set, 205 minutes
includes a 37-page workbook.
Volume I (85 minutes) Change/Powerlessness
Volume II (62 minutes) Approval/Hostility
Volume III (57 minutes) Coming to grips with your weaknesses
so you can let go of anxiety; how to spend your energy more
wisely and have more as a result; finding relief through
compassion.
US$ Listr Price: 3-volume video set: $199.95 additional
37-page workbook, each: $7.50 (plus shipping and handling)
(52) Succeeding as a
First-Time Manager: The Most Important Skills Your
Experienced, New or Prospective Managers Need to Succeed
CareerTrack, NTSC VHS Video, 8-volume set, 231 minutes
includes a 36-page workbook, with 43 minutes of dramatic
role-play vignettes, graphic reinforcement of teaching
points, and interactive.
Volume I (35 minutes) Getting Organized
Volume II (27 minutes) Assessing Yourself and Your Team
Volume III (22 minutes) Managing Change
Volume IV (23 minutes) Leadership Skills
Volume V (33 minutes) Developing Your Staff
Volume VI (32 minutes) Motivating Your People
Volume VII (31 minutes) Cultivating Your Communication Skills
Volume VIII (28 minutes) The Power of a Positive Attitude
US$ List Price: 8-volume video set: $299.95 additional
36-page workbook, each: $7.50 ( plus shipping & handling
)
(53) Taking Control of Your
Workday: How to Achieve More in Less Time--With Less Stress
CareerTrack, NTSC VHS Video, 3-volume set, 194 minutes
includes a 20-page workbook.
Volume I (52 minutes) Getting Organized/Meetings and
Interruptions
Volume II (70 minutes) Maintaining Balance in Your Life /
Goal Setting: A Key to Taking Control / Maintaining Control
at Work
Volume III (72 minutes) Controlling Telephone Interruptions /
Team Relationships/Taking Control of Procrastination
US$ List Price: 3-volume video set:
$199.95 additional 20-page workbook, each: $5.00
(54) Taking Control of Your
Workday: How to Achieve More in Less Time--With Less Stress
CareerTrack, NTSC VHS Video, 3-volume set, 194 minutes
includes a 20-page workbook.
Volume I (52 minutes) Getting Organized/Meetings and
Interruptions
Volume II (70 minutes) Maintaining Balance in Your Life /
Goal Setting: A Key to Taking Control / Maintaining Control
at Work
Volume III (72 minutes) Controlling Telephone Interruptions /
Team Relationships/Taking Control of Procrastination
US$ List Price: 3-volume video set:
$199.95 additional 20-page workbook, each: $5.00
(55) Team Building -- How to
Motivate and Manage People: Turn Your Staff into a "Can
Do" Team
CareerTrack, NTSC VHS Video,
3-volume set, 291 minutes includes a 30-page workbook.
Volume I (99 minutes) The First Lesson: Teamwork
Pays/Education and Training
Volume II (89 minutes) Team Communication/Motivate and
Celebrate
Volume III (90 minutes) Teamwork Pays Off/Developing a Team
Vision
US$ List Price: 3-volume video set:
$199.95 additional 30-page workbook, each: $7.50 (plus
shipping and handling)
(56) The 9 Deadliest Sins of
Communication
Preventing the breakdowns
that can strain relationships ... impede teamwork ... and
bring productivity to a standstill .You
can trace almost every workplace failure or faux pas to
inadequate communication skills. The sad part is, most
foul-ups could have been averted if people only knew how
to avoid the nine deadliest sins of communication.This
skill-packed program opens your eyes to the transgressions we
all commit at some time or another "tuning out"
instead of paying attention ... dominating the conversation
... losing listeners with jargon, acronyms and "tech
talk" and offers proven, practical advice that can
help you quickly correct your ways.CareerTrack 3-volume video
set #21298 US$ 199.95
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