Advertising/Promotion
Additional Tutorials
Business/Merchandising Mathematics
Business Communications
Career Exploration/Development
Clothing/Textiles
Customer Service
Digital Video Production
E-Commerce
Entrepreneurship
Fashion Industry
Graphic Design/Desktop Publishing
International Business
Interior Design
Job Seeking Skills
Management
Marketing
Visual Merchandising
Web Site Design
Women’s Issues
An easy-to-use tutorial that explains how to use the popular Web browser. The 17-minute video looks at the basic functions of Microsoft Internet Explorer, such as the toolbar, pull-down menus, finding a Web address, and using the Favorites menu to store your favorite sites.
The tape covers ADA compliance, including pulling together a focus group and designing an action plan to make the library's facilities and resources accessible. Real stories from libraries are included throughout the program. Customers with disabilities share their concerns about accessibility and provide insight to providing "reasonable accommodation."
The resource guide includes a self evaluation survey concerning employment services, physical space and communication originally compiled by the State Library of Florida. The survey covers important areas necessary in ADA compliance: employment, services, physical space and communication. Resource lists are also included in the package.
"Another high quality product of the Library Video Network...this package provides expert guidance for public libraries on how to achieve the goals of the Americans with Disabilities Act." - Wilson Library Bulletin
Explore art with nationally acclaimed singer, songwriter and author, Barry Louis Polisar. The Library Video Network has combined some a Barry's favorite things - the library, music and art - into a fun and fact filled video journey.
Great for library collections, schools and at home.
"the video is not only for classroom or kids: it is one the whole family can view, enjoy and discuss together." -
Children's Video Review Newsletter
"Noted children's author, singer and songwriter Barry Louis Polisar has a blast (and so will young viewers) exploring the world of art in this excellent ALA Video release aimed at 6-10 year olds..." ***1/2 - Video Librarian
A 1994 Parents' Choice Honor Winner and Coalition for Quality Children's Video Kids First! Collection
"A highly recommended resource for elementary schools." - School Arts
Children's services librarians demonstrate simple puppet activities to use in library programming. Videotape includes using puppets as story time mascots, making fingerplays come alive and creating distinct personalities through voice and movements. Includes a discussion guide with a bibliography. Produced by the Hennepin County Public Library.
The first how-to tape for establishing effective security programs in the library.
Library security experts and staff members discuss practical security recommendations including approaching rule-breaking patrons, using a team approach for disruptive situations and giving examples of staff correctly handling common library security problems. A tip-sheet outlining techniques suitable for use at the reference or check-out desk is included with the tape.
Young parents share their experiences of reading with their infants and toddlers, describing how it strengthens their relationships and builds lifelong readers. A great resource for literacy providers, librarians, and community groups who want to deliver a powerful message about the importance of reading to and with children. Produced by the Multnomah County Library. A Spanish language version, La Llave del Exito, is also available.
A step-by-step approach to starting or enhancing a literacy program in your community. MacNeil/Lehrer News Hour's Judy Woodruff hosts this informative look at library-based family literacy. Using examples from the highly successful Bell Atlantic/ALA Family Literacy Project, learn the fundamentals of needs assessment, team and coalition building, and recruiting. A must for any library thinking about starting or enhancing a family literacy program. Resource sheet included.
"Highly recommended for public libraries and interested literacy agencies." -Library Journal
Change in the workplace takes many forms - from simple changes like getting new
book carts to major changes like reorganization and downsizing. No matter what kind, this videotape will help to make sure that
the change has a positive impact.
Managers and supervisors can successfully guide their staffs through change using a simple six step process demonstrated in the
videotape.
Examples of libraries who have successfully managed change are given for each step. By watching this tape, you will be able to
make the changes that happen in your library work for you.
Renowned media coach Arch Lustberg presents techniques for diffusing confrontations and delivering convincing messages. Includes a discussion guide. Produced by the Library Video Network.
"This is an excellent choice for an in-service for library professionals on communication and confrontation. It's both entertaining and practical." - VOYA
Demonstrates techniques for improving customer service in the library. Helps library staff become more aware of the importance of customer service and equips them with the skills they need to provide that service. Recommended for all library employees, as well as other groups interested in improving their customer service delivery. The training package includes a step-by-step guide for leading a half-day workshop, as well as reproducible worksheets and handouts for participants. Produced by the Library Video Network.
"ALA Video/LVN comes to the rescue with this exciting new training program aimed at enhancing customer service in libraries." -Library Journal
Demographics show that both the work force and the workplace are getting more diverse. This tape looks at that diversity in the context of serving the internal and external customer. Real library issues are explored with interviews from librarians who deal daily with diversity issues.
"Your tape eloquently addresses the delicate balance of customer service and diversity in such a way as to address the key issues in providing excellent customer service." - Lydia Vanderburg, University Center at Tulsa
Introduction to skills needed to handle difficult or unusual inquiries. Offers specific guidelines for dealing with each patron in a patient, non-judgmental, compassionate manner. Includes a discussion guide.
All you need to get a basic knowledge of the Net. Topics include:
If you are trying to decide whether or not getting connected to the Internet is for you or just trying to get an understanding of what it's all about, this video is for you. It will help you unearth the mysteries of the Internet and give you all the information you need to make an informed decision about getting connected to the Internet. Produced by LEARN PC.
The reference interview broken down into stages - set the tone, get the facts, give information, cite the source and provide follow-up. For the new or experienced librarian.
"...this videotape is good for beginning librarians or useful as a refresher course for the more experienced." - Library Journal
In 1990, the Association for Library Service to Children (a division of the
American Library Association) sponsored a preconference called The Educated Eye to provide librarians and others with a fresh
perspective on children's book illustration.
In this video, artists, publishers and readers respond to illustration based on their unique perspectives and experiences.
Comments from illustrators Ashley Bryan, Barry Moser, Nancy Burkhert and others. Includes a visual, historical review of
children's book illustration.
"A 1992 refresher for librarians long removed from library school classes on children's literature. Almost as good as attending a seminar on the subject; a source for revitalizing enthusiasm." - Children's Video Review Newsletter
Electronic mail (e-mail) allows quick and easy communication with people around the world. The use of e-mail is rapidly increasing and is changing the way we communicate.
Pine is a sophisticated yet easy to use e-mail program created at the University of Washington. It is specifically geared to new e-mail users. Pine software is currently used by thousands of sites internationally.
Interviews with people who use Pine demonstrate how access to Pine e-mail can improve professional and personal communication. The information contained in the Electronic Mail Using Pine series comes directly from the University of Washington, hosted by two personable computing instructors. It's a truly enjoyable method of learning about e-mail and the Pine software.
Will the information superhighway be only for those who are rich enough and smart enough to navigate it? Betty Turock, president-elect of the American Library Association, discusses why Americans can't wait for their libraries to be connected to the information superhighway, the challenges and opportunities it presents, and why librarians must fight to ensure public access.
This is an overview of the materials and services available in a typical library, hosted by a young man sure to be a winner with the kids at your library. The Dewey Decimal system is discussed and the camera goes behind the scenes to see how a library works. It is appropriate for elementary and middle school kids to be used in the classroom, in the library, or at home.
Demonstrates the use of videos in the modern public library collection. Useful for libraries of any size. Includes a programming ideas guide. Produced for ALA-Carnegie Video Project by the Library Video Network.
Divided into two parts, the tape explores issues relating to intellectual freedom in the library. The first part of the tape presents an overview of intellectual freedom, looking at the Library Bill of Rights and talking with three library administrators who have experienced challenges to their collections. Included are challenges relating to children's access, video collections, and Internet availability on the floor. The second part of the tape presents five vignettes to which staff members can react. They are useful for all levels of staff to practice communication techniques before an encounter.
Diversity training is explored from the perspectives of three experiences trainers: Gail McGovern from the California State Library; Rhea Rubin, a library trainer and consultant from Oakland, California; and Barry Williams, a diversity trainer and school principal from Baltimore, Maryland.
Learn the three steps to reach agreement every time
Build supportive techniques to help connect and communicate with your audience.
Kare Anderson, Emmy-award winning journalist and nationally know speaker translates research on gut instincts, conflict and
personality styles into practical everyday techniques. Produced by Library Video Network.
"...excellent for any personnel training program. Unlike many business/management films, it is affordably priced." - Library Journal
"You imbued the audience with new knowledge, confidence and enthusiasm for
their contacts with government officials..." - Thomas Jaques, State Librarian of Louisiana
Designed to stimulate a discussion of good communication techniques and public service practices. Start-stop format allows for discussion after each segment before showing the better way to handle a certain situation. Includes a discussion guide.
"Absolutely fantastic! We trained 37 student workers this year and it was the
best training session ever. The videos enable the student to watch how a typical library transaction should happen."
- Douglas Broome, Library Technical Automated & Media Services, Campbellsville College
This tape deals specifically with resources available on the Internet for teachers. Interesting and practical ideas for using the Internet are included. A booklet provides detailed information about Internet sites. Produced by White Rain Films.
Hosts Amy Philipson and Susan Brandt take you for a ride on the Internet.
The Internet Roadside Cafe is a fun and practical video series of half-hour programs designed to help viewers learn about the exciting new information now available on the Internet. Whether one is an experienced Internet user venturing through the latest features and services, or a novice interested in understanding the general concepts of the Internet, these programs provide introductions, reviews, critiques and demonstrations that are easy to understand and enjoyable to watch.
The Internet Roadside Cafe series is a production of the University of Washington (UW) and the content of all programs is developed and researched by computing experts at the UW.
Meet in the Cafe to discuss the problems and tricks of finding information on the Internet. Information retrieval systems are featured, plus the hosts interview Ed Lazowska, a leading expert in high performance computing, networking, and information policy.
Explore new ways people are communicating using the Internet. Learn about e-mail lists, newsgroups, Internet Relay Chat, CUSeeMee. Join the hosts as the visit an Internet cafe, and interesting blend of coffee, keyboards, and on-line chatting.
Talks about publishing on the Internet. Interviews with businesses, organizations, and individuals that use the Net are featured. Also, learn about the Edupage e-mail list and visit the Internet Underground Music Archive.
This program features a quick history of the Internet, including interviews with Vint Cerf, Len Kleinrock, Jon Postel, and others. It includes descriptions of TCP/IP, ARPANET and the involvement of the National Science Foundation. The hosts review commercial on-line services and Internet search engines.
In this show the hosts explore journalism and the Internet, including how journalists get specific news from the Internet. A special report of a native Croatian and her use of the Internet to get news about the conflict in her homeland is included.
This episode takes an in-depth look at Web business transactions, potential risks, client privacy and security issues by asking businesses and consumers how they do business on the Internet.
Also featured in the informative program is advice about choosing a secure password, the use of credit cards for Web purchasing and a review of some interactive sites that have excelled in bringing useful information to Internet users.
Is the customer always right? NO, NO! But everyone always deserves good customer
service.
Learn the twelve strategies for handling difficult customer service situations. By viewing the tape and actively participating in
the presented mini-case studies, the viewer learn effective techniques and broaden their "tool kit" for dealing with
problem situations.
Arlene Farber Sirkin specializes in training staff in customer service and retention strategies.
A spunky young reporter's interviews with kids and librarians reveal the importance of assessing and responding to young patrons' needs and practical ways to deal with real-life situations including handling homework assignments, troublesome parents and children's reference questions. Includes a discussion guide. produced by the Library Video Network.
"Reinforces the fact that children are the adult patrons of the future.
Recommended.
- Video Librarian
Daniel Schorr, senior analyst for National Public Radio, is the interrogator in this "on trial" format modeled after the PBS "Ethics in America" series. Schorr's panel of witnesses includes a copyright attorney, publishing executive and university information specialists. Discussion includes the role of copyright, electronic access and delivery systems, publisher compensation, and the future of the journal. Includes a discussion guide. Produced by the Faxon Company
Young parents share their experiences of reading with their infants and toddlers, describing how it strengthens their relationships and builds lifelong readers. A great resource for literacy providers, librarians, and community groups who want to deliver a powerful message about the importance of reading to and with children. Produced by the Multnomah County Library. An English language version, Born to Succeed, is also available.
Learn easy tricks and techniques for developing children's interest in books through programming. Featured are simple attention getters, easy-to-do magic tricks and audience pleasers that lead children to books.
Nuts-and-bolts overview of setting up a circulating video collection, including tips on security, repair, processing, selection policies, copyright and more. Includes a viewer's guide with resource list. Produced for ALA-Carnegie Video Project by the Georgia Library Video Association.
A video tour fo five different approaches to library service for babies. This video, produced and shot in Maine libraries, is filled with dozens of suggestions to make your library baby-friendly.
"This video is an invaluable guide for libraries wanting to reach their youngest patrons and their caregivers." - Sue McCleaf Nespeca, Author, Library Programming for Families with Young Children.
The critical information that libraries need to recover water-damaged materials, including microfilm. Shows the destructive potential of fires, floods and tornadoes and demonstrates a variety of salvage procedures. Includes a 16- page workbook for a disaster recovery plan. Produced by Biblio Prep Films.
"...a priority purchase for any library." - Library Journal
Set contains five videotapes with tips and techniques for school media centers. Produced by the Orange County (CA) Department of Education.
Lively overview of an effective school library media program aimed at parents, school boards and other support groups.
Eight systematic steps for taking annual inventories quickly, accurately and painlessly. Ideal training for student and adult volunteers.
Demonstrates simple book repairs. Start-stop format allows viewers to practice mending torn pages, weak hinges, worn spines and more.
Identifies the essential resources-materials, selection guidelines, facilities and staff - for an effective library media center.
" ...another piece of ammunition in that ongoing battle." - School Library Journal
Creative solutions and aids to identifying and pulling books that are obsolete, inaccurate, damaged and seldom used.
Five dramatizations of disruptive situations help staff define problems that exist in the library, examine library policies and procedures, as well as determine appropriate action. Start-stop format encourages viewers to discuss solutions before hearing expert commentary from professionals. Includes a discussion guide. Produced by the Library Video Network.
"...sound advice and concrete suggestions. Convincing...a concisely constructed package of valuable tips." - Booklist
Examines the trustee's role in library advocacy, policy making and development. Ideal for board member orientation, recruitment and staff training. Includes a viewer's guide with a resource list.
"Excellent introduction to the duties of library boards."
- Video Rating Guide for Libraries
Demonstrates how the four P's of marketing - product, price, place and promotion - can help libraries match their strengths to community needs for a more visible, better used library. Follows a five-step planning process to achieve a successful marketing strategy. Includes a discussion guide with a bibliography. Produced by the Library Video Network.
"This tape lets the library staff see that good library services is a product of good marketing. A must see for any library worker who deals with the public." -Kathleen Reif, Director, Wicomico County Public Library
What's at the library for me? This tape has the answers. Perfect for use with volunteers, new users, community groups, and as part of a general orientation program. Could be used on the floor of the library, in meetings, or as an information program.
Produced by Barr Films, this video is from the Rockhurst College Continuing Education Course. "Achieving success in anything, on the job or in your personal life, requires having a plan - setting goals and actions to carry them out. Sounds easy enough but studies show a majority of people don't take the time to identify their goals and make a plan for reaching them." - Jim Cairo. This training package includes a videotape, facilitator workbook, and participant's guide.
About 12 percent of the people your library could serve or hire have some type of disability in vision, learning, mobility, etc. Demonstrates ways to break down both physical and attitudinal barriers without a large investment of time and money. Emphasis is on sensitivity, service and providing employment opportunities. Includes a discussion guide.
"Four stars, Editors Choice ... a superb production that focuses not on the physical barriers with the library, but on the psychological barriers which may be present in our staff..." - Video Librarian
"It should be shown to every librarian in the country and become the standard fare for library students." - Disability Studies Quarterly
Learn Arch's proven techniques
You'll see results immediately in before and after presentations. Give your audience an interesting, enjoyable and memorable presentation with Arch Lustberg's package of tips. Video accompanied by Arch's book Podium Power. Produced by the Library Video Network.
"Arch's techniques improved my communication skills immediately. And his humor made it all the easier." -Cecy Keller, Cooperating Libraries of Central Maryland
"After multiple viewings of Perfecting Presentations, you will be able to knock'em over with your smooth finesse of delivery." -Video Rating Guide for Libraries
Betsy Hearne, editor of the Bulletin of the Center for Children's Books, noted author, storyteller and librarian, provides an in-depth exploration of the artistic and story elements of picture books. Ideal for children's literature classes, workshops for librarians and teachers, as well as parent groups. Includes a viewer's guide.
"Stimulating...truly useful for beginning student and reviewers, as well as experienced professionals who wish to sharpen their skills." - Wilson Library Bulletin
The benefits of reading aloud to children have been proven again and again. Now, Michael Tucker of "L.A.Law" hosts an informative video that will help make the most of this special activity. This videotape examines the most effective ways to make reading aloud fun for both the child and the adult. Highly recommended for teachers, parents, caregivers, children's librarians. Includes reproducible handout written in simple English.
"Provides helpful tips for reading aloud to children and provides a positive approach to this very important activity." - Sightline
Sailor is the comprehensive computer network of Maryland's libraries that allows
access to their catalogs, to public information on-line and to the Internet.
Sailor and projects like it are the future for libraries and information gathering into the 20th century. This video was designed
for Maryland's population, but it also offers general information about on-line libraries and the Internet. A good introduction
for training, discussion groups and information programs.
The video looks at techniques for searching the Web and deals with other pertinent issues, such as performing Boolean searches, evaluating the usefulness of search engines and evaluating the resource materials found on the Web.
Librarians from public, school and academic libraries give insights into conducting Web searches by relating their personal experiences from "on-the-floor" questions.
A resource guide accompanies the tape. The guide consists of print training materials written by library staffs and reprints from Web evaluation pages designed by librarians at the Wolfgram Memorial Library, Widener University.
Produced by Barr Films, this video is from the Rockhurst College Continuing Education Course. "No matter how often you succeed, your accomplishments can't touch that person inside. And that's where it counts because that's where you really live after all the fanfare dies down. Master techniques that boost self confidence...overnight" - Patricia Wilson. This training package includes a videotape, facilitator workbook, and participant's guide.
Barbara Hemphill, an expert in the field of organizing, provides library employees with practical, easy-to-follow tips and techniques for managing the paper in their personal and professional lives. Recommended for all library employees, as well as other groups or agencies interested in learning about managing paper. Includes a discussion guide. Produced by the Library Video Network.
"...deserves a wide audience among all office employees across the
nation."
- Video Rating Guide for Libraries
"I loved this video. Whether your desk is naturally neat or naturally messy,
Barbara Hemphill will teach you to organize your paper effectively."
- Bill Tiffany, Staff Development Officer, Queen Elizabeth II Library
"Television now brings live testimony into our homes every day of the week. Very little of what we see and hear is really effective and much of it is boring. Why would you want to be like that?" Arch Lustberg
Media coach Arch Lustberg shows how to present testimony using simple techniques that the average person can master. "The function of testimony is to present information," say Lustberg. "I show how to most effectively communicate that knowledge to the audience by presenting, performing and finally, enlivening the testimony."
Shows before and after examples of audience members using the training from a Lustberg workshop. Recommended for anyone who appears before government bodies, presents material to friendly or hostile audiences and gives information to the media
This is Internet offers basic information in clear, easy to understand terms. Find out what the Internet is, who uses it, what they use it for, how computer owners can benefit from connecting to the Internet and where to go for help.
Lillia Bromley, President of Sirius solutions produced the tape because of her own experiences in getting information about the Internet. "I was overwhelmed by scores of technical books on the Internet," say Bromley. "This tape is designed to give a lot of information in a no-stresss format."
The tape is perfect for staff orientation and information, for the public library circulating collection and school libraries. Produced by Sirius Solutions.
Total quality management is a system, a philosophy which guides a unified effort
towards delivering excellent goods and services. Learn how the six components of TQM will help all the library's departments to
work together to satisfy your customers. Help for the library which wants to be ALL it can be!
Connie Merritt is a former critical care nurse who now travels the globe, speaking on business and industry trends. Not
coincidentally, she is also a Friend in the Library in Orange County, CA.
Friendly aliens from the planet Quirky Corky take the viewer on transportation packed adventures. Sing along songs! Video travel on planes, trains and trucks! Three 15-minute adventures, with a guide for usage, suggested activities and a new word list. Great for school, library story hours and home use. Suitable for children from four to nine years old.
"Part sci-fi, part factual data, information is presented in understandable terms for four to nine year old viewers, in oft times comical, and always logical terms."
- Children's Video Review Newsletter
"Catchy tunes, witty writing, interesting stories, and low pricing make the Traveling with Ooga-Booga series a welcome addition. Highly recommended." - Video Librarian
"The children were mesmerized. It really got the kids involved in learning about flying." - Madeline Burriss, pilot and aviation educator
Tips and techniques for handling radio, television, and print media. Lustberg shows how to build the "perception of competence" so necessary in today's quick-hit media world. Great addition to professional development and library collections.
The 115-minute video features several prominent panelists discussing the future of motion media in the library, during the May 1997 teleconference of the same name. The host of the program was Gary Handman, head of Media Services for the Moffitt Library, University of California, Berkeley. Panelists were Ken Dowlin, Greg Lubelski, Kristine Brancolini, Gordon Conable, Linda Forrest and James Scholtz.
The issues discussed included planning, the future of VHS videocassettes, continuing education, bandwith and the role of librarians in this new world. Conable pointed out that "libraries will no longer be defined by physical collections, but by the mechanism that allows users to pick from a vast array of possible materials."
The important role of volunteers is the focus of this tape. It details how to get a volunteer program started and keep it running effectively. Featured are volunteers, volunteer coordinators, and other library staff members who have experience dealing with the issues associated with volunteer management.
When needs exceed the budget, what do you do? Many libraries have started
fundraising. How do you start? This tape details the basics.
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